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Microsoft WORD Training

Microsoft Word is one of those programs most people “kind of” know how to use — but once you get past bolding a heading or changing the font, things can get confusing fast. My Word training is designed to help people feel confident and in control, whether they’re writing letters, creating reports, or just trying to stop that one table from jumping all over the page.

Unlike traditional training, where you’re expected to keep up or sit through irrelevant content, my sessions are designed to meet you exactly where you’re at. We move at your pace, focus on what’s most useful, and skip anything that doesn’t serve you.

Sessions can be delivered as a one-off workshop or broken into manageable topics, and everything can be tailored to suit your team’s everyday needs and experience level.

Listed below are some suggested topic areas based on experience. This content can be mixed, matched, and adjusted to suit your team’s experience and the tasks they use Word for every day.

Beginner Level
Intermediate Level
Advanced Level

Beginner Level Topics

Microsoft Word is one of the most widely used programs in the world – but it’s also one of the most under-used. This beginner-level workshop is perfect for anyone who’s just getting started or who wants to fill in the gaps and stop relying on guesswork.

We’ll cover how to confidently create, format, and edit documents, as well as make use of the handy features people often miss. Like all my workshops, this one can be adapted to suit your team’s current skill level and real-world tasks.

Who is this for?

This session is a great fit for admin staff, students, team members who are self-taught, or anyone who feels like they’ve just been making it up as they go.

Getting Started with Word

  • Understanding the Word window layout

  • Creating a new document

  • Saving your work (and where to put it)

  • Using built-in help and guidance tools

Editing and Navigating Documents

  • Opening and closing documents

  • Scrolling and navigating with keyboard shortcuts

  • Using the “Go To” function

  • Editing existing text

  • Using Undo/Redo

  • AutoCorrect features

  • Finding and replacing words quickly

Selecting, Moving & Copying Text

  • Selecting text with the mouse or keyboard

  • Moving or copying text using drag and drop or cut/paste

Formatting Your Document

  • Changing font styles and sizes

  • Aligning and spacing paragraphs

  • Using bullets and numbered lists

  • Indenting and adjusting line spacing

Creating and Managing Tables

  • Inserting a table

  • Adding or removing rows and columns

  • Adjusting table size with AutoFit

  • Changing cell alignment

Proofing Tools

  • Running a spelling and grammar check

  • Adjusting proofing settings

  • Using the built-in thesaurus for better word choices

Intermediate Level Topics

Once you’re comfortable creating and editing documents in Word, it’s time to take things up a notch. This intermediate-level training covers more advanced formatting, page layout tools, styles, and templates – the things that help documents look polished and professional (and save you time).

As always, content can be mixed and matched depending on your needs and the kind of work your team is doing day to day.

Who is this for?

This session is ideal for staff who regularly produce documents like reports, proposals, newsletters, or templates — and want them to look consistent, professional, and easy to update.

Controlling Page Layout

  • Accessing and editing headers and footers

  • Inserting and managing page numbers

  • Changing document margins

  • Inserting and removing page breaks

Using Web Features in Word

  • Creating hyperlinks

  • Emailing a document directly from Word (with Outlook)

  • Saving a document as a web page

Working with Sections & Columns

  • Understanding and applying sections

  • Creating and formatting columns for newsletters or flyers

Using Styles & Building Blocks

  • Applying and modifying built-in Styles

  • Inserting reusable content with Quick Parts and Building Blocks

Working with Graphics & Visual Elements

  • Inserting pictures, SmartArt, WordArt and symbols

  • Creating watermarks, shapes, and borders

  • Adding text shading for emphasis

Using Templates

  • Using built-in templates effectively

  • Creating and saving your own templates

  • Modifying templates to suit your organisation’s needs

Advanced Level Topics

This advanced-level Word training is designed for people who already use Word confidently but want to take full advantage of its automation tools, document management features, and layout capabilities. Ideal for teams handling large reports, standardised templates, or high-volume communications.

Sessions can be adapted to suit admin teams, managers, writers, or anyone who regularly produces long or structured documents.

Who is this for?

This session is perfect for executive assistants, admin teams, report writers, or anyone managing recurring or collaborative documentation processes.

Using Mail Merge

  • Navigating the Mail Merge Wizard

  • Creating personalised form letters

  • Connecting and managing data sources (e.g. Excel)

  • Creating mailing labels

Creating and Managing Forms

  • Accessing the Developer Ribbon

  • Inserting and customising form controls

  • Designing interactive forms

  • Modifying, protecting, and printing forms

Working with Large Documents

  • Using master documents to manage large projects

  • Inserting and managing footnotes and endnotes

  • Creating indexes and tables of contents

  • Using bookmarks and cross-references to structure navigation

Managing Document Revisions

  • Tracking changes for editing and collaboration

  • Comparing document versions

  • Combining edits from multiple contributors

Automation and Customisation

  • Recording and running macros to save time

  • Editing or removing existing macros

  • Customising the Word interface to suit your workflow

How it works?

  • You choose a topic (or a mix!)

  • We chat about your team, your tech setup, and your goals

  • I build a session tailored to suit your people, not just the software

  • I deliver it online or in person — your place or a local venue

  • You get practical resources, real examples, and time to ask questions

Get in Touch

Book a session or talk through your team’s training needs

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