Service
Microsoft WORD Training
Microsoft Word is one of those programs most people “kind of” know how to use — but once you get past bolding a heading or changing the font, things can get confusing fast. My Word training is designed to help people feel confident and in control, whether they’re writing letters, creating reports, or just trying to stop that one table from jumping all over the page.
Unlike traditional training, where you’re expected to keep up or sit through irrelevant content, my sessions are designed to meet you exactly where you’re at. We move at your pace, focus on what’s most useful, and skip anything that doesn’t serve you.
Sessions can be delivered as a one-off workshop or broken into manageable topics, and everything can be tailored to suit your team’s everyday needs and experience level.
Listed below are some suggested topic areas based on experience. This content can be mixed, matched, and adjusted to suit your team’s experience and the tasks they use Word for every day.
Beginner Level Topics
Microsoft Word is one of the most widely used programs in the world – but it’s also one of the most under-used. This beginner-level workshop is perfect for anyone who’s just getting started or who wants to fill in the gaps and stop relying on guesswork.
We’ll cover how to confidently create, format, and edit documents, as well as make use of the handy features people often miss. Like all my workshops, this one can be adapted to suit your team’s current skill level and real-world tasks.
Who is this for?
This session is a great fit for admin staff, students, team members who are self-taught, or anyone who feels like they’ve just been making it up as they go.
Getting Started with Word
Understanding the Word window layout
Creating a new document
Saving your work (and where to put it)
Using built-in help and guidance tools
Editing and Navigating Documents
Opening and closing documents
Scrolling and navigating with keyboard shortcuts
Using the “Go To” function
Editing existing text
Using Undo/Redo
AutoCorrect features
Finding and replacing words quickly
Selecting, Moving & Copying Text
Selecting text with the mouse or keyboard
Moving or copying text using drag and drop or cut/paste
Formatting Your Document
Changing font styles and sizes
Aligning and spacing paragraphs
Using bullets and numbered lists
Indenting and adjusting line spacing
Creating and Managing Tables
Inserting a table
Adding or removing rows and columns
Adjusting table size with AutoFit
Changing cell alignment
Proofing Tools
Running a spelling and grammar check
Adjusting proofing settings
Using the built-in thesaurus for better word choices
Intermediate Level Topics
Once you’re comfortable creating and editing documents in Word, it’s time to take things up a notch. This intermediate-level training covers more advanced formatting, page layout tools, styles, and templates – the things that help documents look polished and professional (and save you time).
As always, content can be mixed and matched depending on your needs and the kind of work your team is doing day to day.
Who is this for?
This session is ideal for staff who regularly produce documents like reports, proposals, newsletters, or templates — and want them to look consistent, professional, and easy to update.
Controlling Page Layout
Accessing and editing headers and footers
Inserting and managing page numbers
Changing document margins
Inserting and removing page breaks
Using Web Features in Word
Creating hyperlinks
Emailing a document directly from Word (with Outlook)
Saving a document as a web page
Working with Sections & Columns
Understanding and applying sections
Creating and formatting columns for newsletters or flyers
Using Styles & Building Blocks
Applying and modifying built-in Styles
Inserting reusable content with Quick Parts and Building Blocks
Working with Graphics & Visual Elements
Inserting pictures, SmartArt, WordArt and symbols
Creating watermarks, shapes, and borders
Adding text shading for emphasis
Using Templates
Using built-in templates effectively
Creating and saving your own templates
Modifying templates to suit your organisation’s needs
Advanced Level Topics
This advanced-level Word training is designed for people who already use Word confidently but want to take full advantage of its automation tools, document management features, and layout capabilities. Ideal for teams handling large reports, standardised templates, or high-volume communications.
Sessions can be adapted to suit admin teams, managers, writers, or anyone who regularly produces long or structured documents.
Who is this for?
This session is perfect for executive assistants, admin teams, report writers, or anyone managing recurring or collaborative documentation processes.
Using Mail Merge
Navigating the Mail Merge Wizard
Creating personalised form letters
Connecting and managing data sources (e.g. Excel)
Creating mailing labels
Creating and Managing Forms
Accessing the Developer Ribbon
Inserting and customising form controls
Designing interactive forms
Modifying, protecting, and printing forms
Working with Large Documents
Using master documents to manage large projects
Inserting and managing footnotes and endnotes
Creating indexes and tables of contents
Using bookmarks and cross-references to structure navigation
Managing Document Revisions
Tracking changes for editing and collaboration
Comparing document versions
Combining edits from multiple contributors
Automation and Customisation
Recording and running macros to save time
Editing or removing existing macros
Customising the Word interface to suit your workflow
How it works?
You choose a topic (or a mix!)
We chat about your team, your tech setup, and your goals
I build a session tailored to suit your people, not just the software
I deliver it online or in person — your place or a local venue
You get practical resources, real examples, and time to ask questions
Get in Touch
Book a session or talk through your team’s training needs
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